Reputation & review management software for local businesses

Pozul is reputation management and local visibility software for local and multi-location businesses. It puts the everyday work in one place: requesting reviews from customers, monitoring new reviews as they arrive, drafting replies with AI assistance, showing reviews on your website with widgets, comparing your reputation with nearby competitors, tracking Google Maps visibility with local search grids, and turning it all into analytics and branded reports.

By making sure every customer actually gets asked. Import your contacts, then send review requests by email or SMS with a simple link to leave a review on Google, so leaving an honest review is easy. Automated follow-ups remind anyone who hasn’t responded yet, so nobody slips through the cracks and you never have to chase. Consistent, honest asking is how legitimate reviews add up over time.

Yes. Google allows businesses to ask customers for reviews, and asking is the most natural way to earn them. What Google’s policies prohibit is offering money, discounts or other incentives in exchange for reviews, and selectively asking only the customers you expect to be happy, a practice known as review gating. Pozul stays on the right side of that line: every customer gets the same honest request.

No. Pozul doesn’t hide, suppress or remove legitimate reviews, including the tough ones. The best move is usually a prompt, professional reply that acknowledges the issue and shows future customers how you handle problems. Pozul alerts you when new reviews arrive and helps you draft a thoughtful response. If a review breaks Google’s policies, such as spam or off-topic content, you can report it to Google directly, and Google decides whether it comes down.

No. Pozul’s AI drafts a reply based on what the reviewer wrote, then a person takes it from there. You read the draft, edit the wording or tone, and approve it before it’s published. Nothing goes live without your approval. You get the head start of a solid first draft without handing your voice, or your customer relationships, over to autopilot.

Pozul connects your Google Business Profile and other supported review sites, then brings your reviews into one inbox. Instead of checking a separate site for each one, you see every new review in one place, and alerts tell you when new reviews arrive so you can respond while the feedback is still fresh. Your ratings, review volume, review growth and response performance are tracked side by side, too.

A local search grid is Google Maps rank tracking with a map attached. Maps results shift depending on where someone searches from, so Pozul checks your ranking for a keyword you choose, like “emergency plumber,” from a grid of points around your location. You see where you show up near the top and where you fade, and you can track changes over time. It measures your visibility; it doesn’t promise rankings.

Yes. Pozul’s review widgets let you show your reviews on your own website, so visitors can see what your customers say without leaving your page. Place a widget on your homepage, a service page or anywhere people are deciding whether to call, book or visit. It’s a simple way to put the reputation you’ve earned right where new customers make up their minds.

Yes. Pozul works for a single shop and for brands with many locations. Add each location, invite teammates and give each person the right role, and run review-request campaigns location by location. Manage subscriptions in one place, compare how your locations are doing in analytics, and share branded reports with owners, regional managers or franchise partners. Every location in one view, with no spreadsheet juggling.

Your reputation snapshot is a clear look at your current public reputation: your overall rating, your review count and recent review pace, your response rate, how you compare with nearby competitors, and a view of your Google Maps visibility. It’s a straightforward picture of where you stand today. To request one, share your business name, city or ZIP code, and work email in the form below.

Pozul is built for any business that depends on reviews and local discovery. That includes home services, restaurants, retailers, healthcare practices, dentists, med spas, automotive shops, hotels and hospitality, and professional-service firms. If people find you by searching “near me” and read your reviews before they choose, Pozul is made for you, whether you run one location or many.