Reputation management software features

Everything Pozul does, all in one place.

Ask every customer for an honest review, answer every review, show off the good ones, and know exactly where you stand on the map. Pick a feature to see how it works.

  • Email & SMS
  • AI replies you approve
  • Google Maps visibility

All features

Four jobs, eight features, one login.

Each feature does one job well, and they're built to work together: the requests bring reviews in, the inbox and AI replies handle them, and the insights show what it's all adding up to.

The short version

What reputation management software actually does

For a local business, your reputation is mostly what shows up next to your name on Google: your star rating, how many reviews you have, how recent they are, and how you replied. Customers use all four to decide whether to call you or the business down the street.

Reputation management software helps you improve each one without adding hours to your week. Pozul makes sure every customer gets asked for an honest review, gathers new reviews from Google and other supported review sites into one place, drafts replies for you to approve, and puts your best reviews on your website.

It also shows you the part most businesses never see: how you compare with nearby competitors and where you actually appear on Google Maps across your service area. That turns “we should get more reviews” into a clear picture of what's working.

What it doesn't do

  • Write, buy or fake reviews.
  • Hide or remove legitimate reviews, including the critical ones.
  • Promise a rating or a ranking. Nobody honest can.

Start here

See where you stand. Get your reputation snapshot.

Your overall rating, review count and recent review pace, response rate, how you compare with nearby competitors, and a view of your Google Maps visibility.